Narith Business Services

Good customer service increases customer loyalty, improves word of mouth recommendations and most importantly, it helps a business to understand its customers better. Customers, who are happy with the customer support service of a brand, usually turn into regular buyers, who are often termed 'loyal customers'. Through efficient customer support service, business owners can have a clear idea about what the customers exactly want from them and what needs to be improved in the existing services/products, considering all customer feedback. For any aspiring company, it is very important to stand out from the crowd. Only an exceptional customer service team can help a company thrive in today's highly competitive business environment.   Companies should often review their customer service operations and keep on improving the same, to make sure both their existing and potential clients are happy. 6 excellent ways of improving customer service: - Customers often get frustrated whe...

Eyeing the increasing competition, consumer demands and expectations of shareholders for cogency, today, BPO or Business Process Outsourcing has become a common practice in many sectors. Like others, the banking sector outsources multiple services to external agencies or call centres to ensure timely delivery of quality outputs, cost-effectiveness, access to the latest technology and maximum reach. Financial organizations, these days, tie-up with finance outsourcing BPO service providers to meet the growing customer care requirements. To offer better sales support to both the valued and potential customers, banks often reach out to call centres, which are usually equipped with a skilled workforce, and modern technologies and are capable of providing 24-hour support along with multilingual assistance. The world is currently witnessing a digital revolution, where social media platforms like Facebook, Twitter, and Instagram have become one of the primary mediums for communication. Apart...

" Change is the only thing constant". From our lifestyles to work culture, everything is constantly changing with time, and the market conditions are getting updated accordingly. To succeed in any kind of business, one needs to have a thorough understanding of the consumer psyche, the ongoing marketing trends, tools and the platforms, through which the target audience can be reached. Gone are those days, when the primary marketing strategies comprised broadcasting, telemarketing and billboards. Today, with the advancement of technology, digital marketing, through social media, SEO, emailers and google ads, is considered the most economic and powerful marketing strategy to reach out to the mass. Most of us are on social media platforms like Facebook, Instagram, and Twitter. How many of us know how to effectively use these for business? The growing popularity of the concept of Social Media Marketing (SMM) has given birth to digital marketing agencies, which, entirely take res...